Customer Satisfaction Survey
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We are here to help you.....
Your opinions are very important to us. Comments and suggestions allow us to better evaluate and improve our level of service. Please rate the following items by selecting the response that best describes your experience.

Your interaction with the Department of Student Financial Aid was by:

Email Front Counter Visit In Office Visit Telephone Call Web site

Name
(Optional)

Student ID Number
(Optional)

Date of Interaction:

Time of Interaction:

Morning Lunch Afternoon Evening

Name of person that helped you (if known):

The purpose of my visit today was:

Assistance in completing forms.
Checking the status of file or awards.
Submitting required documents and/or forms.
General information regarding financial aid/scholarships.
Explanation of a letter sent to me.
Verification process.
Loan requirements (entrance counseling, Master Promissory Note (MPN), and Loan Data Sheet).
Special circumstances appeal.
Student employment.
Award letter.
Other: